Incorrect email address: You’re logged into Eventbrite using a different email address than what you used to place the order or there’s a typo in the email address. Email deliverability: The confirmation was sent to your junk/spam folder or was unable to be delivered.The organiser disabled PDF tickets: The order appears in your account, but you get an error when you try to print tickets.Ĭontact the event organiser to have them look up your order and resend your confirmation email.

If you need information about an event or a link to join an online event, contact the event organiser.

Specific event detailsLinks needed to view/attend online events. What information is included on your ticketsĮvent name, date, and location Your name, ticket type, and order number. Then find your order and tap the ‘Tickets’ icon. in moving businesses from customer service to customer experience. IPhone: Log in and tap the ‘Tickets’ icon.Android: Log in and tap the ‘Profile’ icon. This keeps customers coming back by providing real experiences at various touchpoints.

Log in using the same email address and select “Tickets” from the dropdown in your Eventbrite account. Your email inbox: Search your inbox for an email from Eventbrite account: When you register for an event, Eventbrite automatically creates an account associated with your email address.

Eventbrite customer service phone